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To address the recent rise in medical insurance premiums and in alignment with Bank Negara Malaysia's announcement on interim and temporary measures dated 20 September 2024, we are committed to supporting policyholders during this transition. Over the years, the cost of healthcare has risen significantly due to medical cost inflation and increased utilization of medical services. Together with BNM, our aim is to lessen the financial burden of the impacted policyholders and ensure policy continuity.
We will continue to collaborate with BNM and all relevant stakeholders to develop sustainable cost containment strategies to address the financial impact of rising healthcare costs and medical claims. We are fully committed to supporting BNM's initiatives and will be reaching out to the affected policy/certificate holders.We request your understanding to allow us to work out the details on the interim measures under the guidance of BNM with your best interests in mind. For further assistance, policy/certificate holders may reach out to our dedicated hotline starting 15 January 2025:
References: Link to BNM’s press statement: Interim measures to assist policyholders and to promote continued access to suitable medical and health insurance/takaful products - Bank Negara Malaysia Link to BNM’s FAQs: Interim Measures to Promote Continued Access to MHIT Products - Bank Negara Malaysia Link to LIAM's press statement: Insurance and Takaful Industry Introduces Interim Measures for Policyholders/Takaful Participants Impacted by Premium/Contribution Repricing Link to LIAM FAQs: FAQ-Interim-Relief-Measures-20Dec2024-FinalVersion.pdf