Dear Valued Customers,
We wish to inform you that our Customer Service email service is temporarily unavailable due to a technical disruption affecting Microsoft services.
We sincerely apologise for any inconvenience this may cause and appreciate your patience as we work towards restoring our email services.
In the meantime, you may continue to reach us through the following alternative channels:
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Customer Care Hotline: For immediate assistance and enquiries, please contact our Customer Care team by phone at 03-7652 3388.
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myMCIS Life Customer Portal: For convenient self-service, you may access the portal to view your policy information, make premium payments and download relevant policy documents.
Please note that email enquiries and document submissions cannot be processed during this period. We kindly advise you to not send emails to our Customer Service email address until further notice.
We are closely monitoring the situation and will provide an update once our email services have been fully restored.
Thank you for your understanding and continued trust in MCIS Life. We remain committed to supporting you and ensuring your servicing needs are attended to through our available channels.
MCIS Life