Planned System Resilience Exercise
(Website & myMCIS Life Customer Portal)

Dear Valued Customers,


Please be informed that MCIS Life will be conducting a planned Disaster Recovery (DR) simulation as part of our ongoing efforts to strengthen our system resilience and ensure business continuity.

During this period, our website and myMCIS Life Customer Portal will remain accessible. However, you may occasionally experience slower loading or response times when using our digital services. 

Simulation Period:
3 November 2026, 10:00 PM to 7 November 2026, 12:00 PM

We apologise for any inconvenience this may cause and appreciate your patience and understanding.

Should you require assistance or experience any difficulties accessing our digital services, please reach out to our Customer Care team through the following channels:

Thank you for your continued trust in MCIS Life 💜

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